Frequently asked questions
What is your return policy?
We accept returns within 14 days of delivery as long as the item is unused, in original condition, and in its original packaging.
For full details, please see our Refund and Return Policy
When will I get myorder?
Orders are processed within 1–2 business days.
- USA
Standard Shipping: 3–5 business days. - USA
Express Shipping: 1–3 business days. - International
Shipping: 7–14 business days (depending on customs).
For full details, please see our Shipping Policy.
How much does shipping cost?
Shipping rates are calculated at checkout based on your location, order size, and chosen delivery method. We ship using DHL, UPS, USPS, and FedEx to ensure reliable and trackable delivery. More details are available in our Shipping Policy.
Are the swords and axes battle-ready?
Our weapons are designed as collectibles, display pieces, cosplay items, and for safe reenactments. While forged with high-quality materials, they are not intended for real combat. Please handle them responsibly and according to your local laws.
Do you ship internationally?
Yes! We proudly ship worldwide. Delivery times may vary depending on your country, and customers are responsible for any customs duties or import taxes required by their local authorities.
How do you handle my personal information?
We take your privacy seriously and protect your data with industry-standard security. To learn how we collect, use, and safeguard your information, please review our Privacy Policy.
Can I track my order?
Absolutely. Once your order has been shipped, you will receive a tracking number via email, allowing you to follow your package every step of the way.
Are the swords and axes battle-ready?